FAQ

Q. How long will it take for my items to arrive?

A. It will usually take 7-21 business days for all orders to arrive. Shipping times may vary from product-to-product, based on demand and the shipping address.

Q. Where do you ship from?

A. We ship from our partnered warehouses & factories located in US as well as in China. If you order more than one item, please expect your items to be shipped separately as different factories specialize in different areas of manufacturing.

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-5 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide on most items. 

Q. Where is your company located?

A. We have supply warehouses in: USA; High-Quality vendor contacts in: China

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to us by filling the form in our contact page.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all your purchases and data here are safe, secure and you are always in control.

Q. Will I have to pay customs?

A. For most countries you will not have to pay customs, but it depends where are you located.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.